A New product is unaltered and has not been manipulated in any way. It includes the following characteristics:
- Brand new item
- Contents have not been removed or tested
- Comes in original manufacturer packaging
- All parts, accessories and contents are included
A product classified Open Box is most likely a customer return. It means it was purchased as a brand new item by someone, who later decided to return it to the store. Upon inspection by our team, the product is classified as open box, and includes the following:
- Doesn't seem to be used.
- Original manufacturer packaging may be open and/or not sealed
- Packaging may have damage to the outside of the box but not on the product
- Used products, shows signs of use
- inspected for defects.
- May or may not include original packaging
- Packaging may be damaged on the outside
- Product packaging may vary
- Items are clearly used